支持 / Support
遇到问题或需要帮助？以下方式可以联系我们，或先看看常见问题。
联系我们Contact
常见问题FAQ
相机实时滤镜需要什么权限？
实时滤镜需要 iOS 设备授予相机权限。首次进入拍摄页时 App 会请求授权；你可随时在 iPhone「设置 → PoseScene」中开启或关闭。
会员如何订阅与管理？
会员通过 Apple 内购以自动续费方式提供。可在 iPhone「设置 → Apple ID → 订阅」中查看、管理或取消，续费与退款均按 Apple 规则执行。
如何使用兑换码？
在 App 内「我的 → 兑换码」输入兑换码，即可激活月 / 年会员，兑换成功后会即时生效。
如何注销账号？
如需永久删除账号及关联数据，在 App 内「我的 → 注销账号」中操作（需二次确认）；删除后我们将清除服务端相关数据。
我的照片会被上传吗？
不会。你的照片在设备本地完成参数烘焙与处理，不会自动上传服务器；登录仅使用 Apple ID，安全无忧。
换机或重装后如何恢复会员？
可在 App 内「我的 → 恢复购买」恢复已有会员权益，无需重新订阅。
Support
Need help? Reach us through the channels below, or check the FAQ first.
ContactGet in touch
FAQFrequently asked
What permission does the live filter need?
The live camera filter requires camera permission on iOS. The app requests it when you first open the camera; you can enable or disable it anytime in iPhone Settings → PoseScene.
How do I subscribe and manage membership?
Membership is an Apple auto-renewable subscription. Manage or cancel it in iPhone Settings → Apple ID → Subscriptions; renewal and refunds follow Apple's rules.
How do I use a redeem code?
In the app, go to "Me → Redeem Code" and enter your code to activate a monthly/yearly membership; it takes effect immediately.
How do I delete my account?
To permanently delete your account and associated data, use "Me → Delete Account" in the app (requires a second confirmation); we then remove the related server-side data.
Are my photos uploaded?
No. Your photos are baked and processed locally on your device and are not uploaded automatically; sign-in uses Apple ID only.
How do I restore membership on a new device?
Use "Me → Restore Purchases" in the app to recover your existing membership without resubscribing.
How we protect your data
Photos processed locally, sign-in with Apple ID only, no payment credentials collected. Read more below.